Notify your customers about transactions (i.e. credit and prepaid cards, wire transfer, withdrawal, ...) is the best way to protect you against fraud and to keep customers informed about their activities in real time without compromising on security thanks to real time SMS fallback
One Time Password (OTP)
Reliable and light fast Push is the easiest way to provide your customer with an OTP for 2FA; SMS fallback ensure enhanced reliability. All banking transactions require a 2FA procedure and now PSD2 requires it for account access / consultation as well.
Push notifications let government and public entities (cities, civil protection, universities, etc) sends emergency alerts, notifications and updates to citizen devices. The system enables the public administration to provide citizen critical information in situations such as traffic conditions, government and school closures, public safety incidents and severe weather.
Appointment and Dosage Reminders
Harnessing the power of Push messaging with SMS fallback could prevent patients from missing their appointments (reducing no-shows) or dosages on time (reducing risk and responsibilities). Automated push related to patient digital medical records can enhanced internal staff communication and productivity as well.
Leverage push messages for coordinating with the field using automated push notification from existing service management system besides SMS dispatch (e.g. Ecommerce, etc)
Visual Customer request
Customers can send push messages to technical, customer service and management teams with images of what needs to be resolved or addressed which can then be embedded into work order details (e.g. Insurance, utility etc)
CRM Real Time Interactions
Receive customers/citizen feedback
easily and integrate it directly with existing CRM and customer databases (e.g. Service, etc)